Shipping & Processing

Fast and Safe Shipping

At Mr Fog Nova Flavors we know how important it is for you to get your favourite vape flavours quickly and safely. That’s why we put in a lot of effort to make sure that every order is shipping safely and on time. We work with reliable carriers and give you updates on where your package is at all times.

We want to make sure that your experience is smooth, safe, and stress-free from the time you place your order until it arrives at your door.

How long does it take to get your order ready?

We do our best to get your orders out as quickly as possible:
After your payment is confirmed, most orders are shipped out within 1 to 3 business days.
We will process orders made on weekends or holidays the next business day.

When there is a lot of demand, like during holidays or when a new product comes out, processing may take a little longer. However, we always send you email updates to keep you informed.

When we process your order, we check it, pack it safely and get it ready to ship. We give you a tracking number as soon as it leaves our warehouse so you can see where it is.

Shipping Options

We have a number of shipping options to meet your needs:

Standard Shipping: Usually takes 3 to 7 business days to arrive. This is the most common and least expensive choice.
Fast shipping: means your package will bi arrive in 1 to 3 business days. Pick this if you want your order to get there faster.
Priority or overnight shipping: means that urgent orders will be delivered in one business day.

You can track your package from our warehouse to your home with the tracking number that comes with every order. Depending on where you live, the shipping company, and the weather delivery times may be a little different.

Costs of Shipping

When you check out, the shipping fees are based on the size of your order where you live and the shipping method you choose.

Sometimes we have free shipping deals for orders that meet certain criteria.

Visit our homepage or product pages to see what deals and discounts are going on right now.

We do our best to keep shipping costs low and make sure your order gets to you safely.

Safe and private packaging

We care a lot about your privacy and the safety of your order:

Discreet Packaging: The outside of the package doesn’t show any product details or brand names.
Tamper-Proof Seals: Each package is sealed to keep your things safe.

We use reliable shipping companies that handle your order carefully.

Tracking Your Order

You will get an email with your tracking number once your order has been shipped.
You can use this number to check on your package online whenever you want.
Tracking lets you know exactly where your package is and when it will get there.

If your package is late or missing, please email our support team at support@mrfognovaflavors.com right away. We will work with the carrier to fix the issue.

Packages that are lost or late

We always do our best to get packages to you on time, but sometimes things happen:

Bad weather, a lot of packages, or problems with the carrier can all cause packages to be late.
We may send you a new package or give you your money back if your package is lost or can’t be delivered.
If you see a problem, please get in touch with our support team right away so we can help you.

Domestic Shipping Only

Only shipping within the U.S.
At this time, we only ship within the US.
At this time, we can’t ship outside of the US.
Orders from outside the US will be cancelled, and your money will be returned.
This lets us focus on getting all of our US customers their orders quickly and safely.

A signature from an adult is needed

When you get a vape order, you have to sign for it if you’re 21 or older.

No one under 21 will get packages.
When your package arrives, make sure an adult is there to sign for it.
Your package might be sent back if no one is there to sign for it.

Following this law makes sure that we follow federal rules and that the package gets there safely.

Order Review and Security

For safety and accuracy, some orders may be checked:

This is for the safety of both you and our business.
We will get in touch with you the same day if your order needs to be looked over.

Reviewing orders is a normal part of our process, especially for first-time or large orders.

Customer Support

If you have any questions or problems with shipping, please let us know.

If you have questions about shipping options, delivery times, or tracking, please email us at support@mrfognovaflavors.com.

Our team will get back to you right away and make sure your order arrives on time.

We want you to have a smooth, safe, and worry-free experience with Mr Fog Nova Flavors from start to finish.

Thank you for picking Mr Fog Nova Flavors. We can’t wait to get your favourite flavours to you quickly and safely!